1. Duties & Responsibilities:

• Strong commitment, honest and perfection in work 
• Provide timely and professional maintenance and implement of ATM projects nationwide and overseas
• Monitor recurring scheduling of preventive maintenance
• Monitor case aging to ensure problems are under control and resolved on time and write reports to direct supervisor and customers
• Monitor shift standby in the city and provinces
• Must commit to certify the certificates require for the work
• Be on time in providing the complete service ticket to call center team
• Be pro-active, friendly and professional in providing services support to customers
• Be able to provide support 24/7 to the team and customers

2. Qualification & Requirement:

• Bachelor’s Degree in Computer Science or any related fields
• At least 1or 2years experience in a similar position
• Must be able to learn new things and honest
• Highly self-motivate and hard working
• Strong communication and Interpersonal skills
• Ability to work with others and maintain good relationships with them
• Ability to manage multiple tasks whilst remaining effective and obtain efficient results
• Good command of English language

 3. Working Days and Hours:

• Monday to Half-Saturday: 8:00am to 12:00pm & 1:00pm to 5:00pm

• Lunch time: 12:00pm to 1:00pm

       Contact Number: +856 21 262 787/+856 20 57 900 999

      Email: support@firstlao.com.la